Extreme caution should be used whenever it is necessary to clean the surface of your Fine Art photograph. Per instructions, dust the image with a soft, extreme damp cloth that contain NO FIBERS. Apply only light pressure and dry by blotting the cloth. Dry or gritty cloths may cause surface scratches and create a static electric charge on the surface.
Do not use window cleaning sprays, kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner to clean your image, as this may cause permanent damage to your image.
Our wood should not require care other than periodic dusting. A high quality microfiber dry cloth may be used to remove spots or debris. Avoid the use of liquid and chemical cleaning products, as these will cause the protective finish to deteriorate over time.
We recommend using compressed or canned air to remove any surface dust that accumulates on the liner over time, making sure that no moisture is expelled from the can during the cleaning process.
Your DLW Fine Art has been shipped with the appropriate hanging equipment already attached to the back of the frame. Picture hangers and/or wall anchors are recommended but are not included with your purchase since we are not aware of how and where you wish to mount your photograph.
Quick checklist before hanging…
The type of hanging hardware to display your DLW Fine Art photograph depends on the type of wall the photograph will be displayed (ie. a brick wall will require different hangers from a drywall finish). Please consult with a professional when choosing the types of hanging equipment.
- Artwork is best viewed at eye level.
- Use a level when positioning your wall hanger onto the wall.
- It’s best for two people to hang your artwork to the wall.
- Always use caution when hanging heavy frames.
Note: Hanging should be carried out by an experienced professional, and as such, the guidelines provided in this FAQ are provided for information only. Dianna Lynn Walker and DLW Fine Art are not responsible for personal injury and/or property damage. Please know that any piece of art that is damaged from handling or during the hanging process, DLW Fine Art is not liable for the damage or replacement costs. Therefore, a reputable and insured frame shop is recommended.